keyto.IT is the Software for a KPI-based Control with Dashboards, intuitive Analysis and state-of-the-art visualisation.
Managing modern IT Service Organisation with complex Delivery and Service-Structures requires comprehensive and inter-divisional information.
Up-to-date technologies extract the data from several sources, transfer and load the data in the relational data model keyto.db, customised for IT Service Provider. This step includes clearing up, validation and aggregation of the data and preparation for best use in visualisation. Complex correlations get obvious and clear and can be made controllable.
Visual: The top-level end user interface provides data in a modern, graphical, browser-based User Interface in three reporting tools: Intuitive and easy OLAP analysis, modern dashboards and automatic Reports.
Metadata: the metadata-layer separates the presentation and the design of the data from the physical storage in the database, to generate a specific business-view. Thereby the individual terms and language options are determined. The metadata-layer manages in addition the role and permission-concept and allows the definition of ROLAP-Cubes (Relational Online Analytical Processing) on the harmonised data for complex and individual Analysis.
Persistence: The resource-minimising relational data model is best prepared for the control of IT Service Providers.
Integration: The required information is extracted from the original data sources by using a performant technology without stressing the productive systems. . Different formats and structure are transformed, harmonised, cleared and loaded to the prepared data model (ETL: Extract, Transform, Load).
Sources: All data sources required for service provider control are connected by prepared Interfaces.